We are Family, Neighbors and Friends

Working To Keep Your Pet Happy And Healthy.

Emergency and Urgent Care Services

*Currently, we are not seeing walk-in appointments due to COVID social distancing policies.  We can offer drop-off urgent care appointments on a select case basis.  Preference for drop-off patients is for our current, established, clients.  Please call 773-801-0771 for further information.

Nothing is more important than the health and wellbeing of your pet.  There are times when you know your pet has an urgent medical need and then there are times when you are worried, but unsure if it is an emergency requiring immediate care.

During our office hours, if you are concerned your pet is having a medical emergency please call our clinic at (773)801-0771. Our team is here to help guide you in these situations.  Please do not email or text if you are concerned your pet is having a medical emergency. 

We do our best to treat and accommodate as many patients as possible, especially in emergencies, however, there are certain situations where going directly to an emergency care facility is the best option for your pet.

Emergencies and Urgent Care Patients During the COVID Pandemic

Emergencies and urgent care cases, not scheduled for a routine appointment will be seen as a curbside/drop-off appointment during the COVID pandemic.  This is a precaution to help our social distancing measures.  We appreciate your cooperation and understanding. 

What Does a “Curbside/Drop-Off Appointment” Mean?

The good news is, we will see your pet promptly.  For the safety of all, you will not be able to come inside with them.  We will ask that you call when you arrive and we will come out to greet you.  Then bring your pet inside for examination.  We will then communicate with you our recommendations and pricing over the phone.  Once everything is agreed upon and treatments performed, we will bring your pet out to you.  You can wait in your car in the parking lot during this process; or often, once approved, you can go home, run errands, etc. and we will be let you know when to pick-up. How convenient!

Call us to learn more about our emergency services from our veterinary hospital in Bridgeport.

WHEN TO SEEK EMERGENCY VETERINARY CARE

  • Severe vomiting or diarrhea – more than 2 episodes in a 24-hour period
  • Refusal to drink water for 24 hours or more
  • Lethargy or Unconsciousness
  • Choking, difficulty breathing, or nonstop coughing and gagging
  • Bleeding from nose, mouth, rectum, coughing up blood, or blood in the urine
  • Severe bleeding or bleeding that doesn’t stop within 5 minutes
  • Inability to urinate or pass feces (stool), or obvious pain associated with urinating
  • Injuries to your pet’s eye(s)
  • Seizures and/or staggering
  • Open wounds or lacerations
  • Fractured bones, severe lameness, or inability to move leg(s)
  • Obvious signs of pain or extreme anxiety
  • Heat stress or heat stroke
  • You suspect or know your pet has eaten something poisonous

If your pet has an emergency outside of our business hours, we recommend the following hospitals that offer reliable, 24 hour, expert care:

Premier Veterinary Group – Orland Park

7000 W 159th St, Orland Park, IL 60462

(708) 388-3771

MedVet Chicago

3305 N California Ave, Chicago, IL 60618

(773) 281-7110

Premier Veterinary Group – Chicago

3927 W Belmont Ave, Chicago, IL 60618

(773) 516-5800

If you suspect or know your pet has eaten something poisonous please call the animal poison experts at ASPCA.

To learn about additional at-home oral care options for your pet or to schedule a dental assessment and treatment

Give Us a Call Today at 773.801.0771

Contact Us

We're always welcoming new clients

Urban PetRX

3113 S Morgan St
Chicago, IL 60608

773.801.0771

teampet@urbanpetrx.com

Hours

Mon

8a – 12p + 1p-6p

Tu

9a – 12p + 1p-6p

Wed

Closed

Thur

9a – 12p + 1p-6p

Fri

8a – 12p + 1p-3p

Sat

9a – 12p

Sun

Closed

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