Nothing is more important than the health and wellbeing of your pet. There are times when you know your pet has an urgent medical need and then there are times when you are worried, but unsure if it is an emergency requiring immediate care.
During our office hours, if you are concerned your pet is having a medical emergency please call our clinic at (773)801-0771. Our team is here to help guide you in these situations. Please do not email or text if you are concerned your pet is having a medical emergency.
We do our best to treat and accommodate as many patients as possible, especially in emergencies, however, there are certain situations where going directly to an emergency care facility is the best option for your pet.
Emergencies and Urgent Care Patients During the COVID Pandemic
Emergencies and urgent care cases, not scheduled for a routine appointment will be seen as a curbside/drop-off appointment during the COVID pandemic. This is a precaution to help our social distancing measures. We appreciate your cooperation and understanding.
What Does a “Curbside/Drop-Off Appointment” Mean?
The good news is, we will see your pet promptly. For the safety of all, you will not be able to come inside with them. We will ask that you call when you arrive and we will come out to greet you. Then bring your pet inside for examination. We will then communicate with you our recommendations and pricing over the phone. Once everything is agreed upon and treatments performed, we will bring your pet out to you. You can wait in your car in the parking lot during this process; or often, once approved, you can go home, run errands, etc. and we will be let you know when to pick-up. How convenient!
Call us to learn more about our emergency services from our veterinary hospital in Bridgeport.
WHEN TO SEEK EMERGENCY VETERINARY CARE
- Severe vomiting or diarrhea – more than 2 episodes in a 24-hour period
- Refusal to drink water for 24 hours or more
- Lethargy or Unconsciousness
- Choking, difficulty breathing, or nonstop coughing and gagging
- Bleeding from nose, mouth, rectum, coughing up blood, or blood in the urine
- Severe bleeding or bleeding that doesn’t stop within 5 minutes
- Inability to urinate or pass feces (stool), or obvious pain associated with urinating
- Injuries to your pet’s eye(s)
- Seizures and/or staggering
- Open wounds or lacerations
- Fractured bones, severe lameness, or inability to move leg(s)
- Obvious signs of pain or extreme anxiety
- Heat stress or heat stroke
- You suspect or know your pet has eaten something poisonous
If your pet has an emergency outside of our business hours, we recommend the following hospitals that offer reliable, 24 hour, expert care:
Premier Veterinary Group – Orland Park
7000 W 159th St, Orland Park, IL 60462
3305 N California Ave, Chicago, IL 60618
Premier Veterinary Group – Chicago
3927 W Belmont Ave, Chicago, IL 60618